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My Zune player is kinda broken. The screen doesn't turn on anymore, but the the sound and everything else works. I really don't want to have to buy a new one, but getting the screen to work is an important feature.
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My Zune player is kinda broken. The screen doesn't turn on anymore, but the the sound and everything else works. I really don't want to have to buy a new one, but getting the screen to work is an important feature.
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If the Zune is under warranty your best option is to call Microsoft. Make sure you have a copy of your receipt.
Zune Customer Support
Zune Customer Support is only available by telephone. Use the following telephone numbers to contact Zune Customer Support: • (877) GET-ZUNE or (877) 438-9863
• TTY: (800) 801-1189
• From outside North America: (425) 637-7096
Zune Customer Support hours of operation are 06:00 to 22:00 Pacific Time, every day. This includes holidays.
I couldn't find my receipt so I paid $108 for Microsoft to repair my Zune. That is a lot less then what I paid for the Zune.
If it is not under warranty anymore you can try Rapid Repair.