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November 9th, 2008 at 3:50 am

Is there a website where I can ask techincal questions about a Zune Mp3 player?

in: Zune Music, Zune News

My Zune player is kinda broken. The screen doesn't turn on anymore, but the the sound and everything else works. I really don't want to have to buy a new one, but getting the screen to work is an important feature.

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    If the Zune is under warranty your best option is to call Microsoft. Make sure you have a copy of your receipt.

    Zune Customer Support
    Zune Customer Support is only available by telephone. Use the following telephone numbers to contact Zune Customer Support: • (877) GET-ZUNE or (877) 438-9863
    • TTY: (800) 801-1189
    • From outside North America: (425) 637-7096
    Zune Customer Support hours of operation are 06:00 to 22:00 Pacific Time, every day. This includes holidays.

    I couldn't find my receipt so I paid $108 for Microsoft to repair my Zune. That is a lot less then what I paid for the Zune.

    If it is not under warranty anymore you can try Rapid Repair.

    krazekat on November 9th, 2008

 

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